We have now successfully completed the move to our new data centre and new, faster internet servers. All post-move testing is complete and the Inter-est system is working normally.

Over the next few days we will be monitoring the servers carefully to ensure that no problems arise. If you experience any problems accessing Inter-est then please don't hesitate to contact us on 01625 616020 or helpdesk@inter-est.net.

We would once again like to thank all our customers for their understanding and cooperation during this move.

Over the weekend of 1st-2nd October the Inter-est system will be upgrading to new servers at a new data centre. 

We have been planning for this move for some time to ensure that we minimise the impact on all our users. We will take Inter-est off-line at 8pm on Friday 30th September, and it will be available again before 6am on Monday 3rd October. During the move we will be posting updates on our Twitter feed at @WeAreInterest.

The good news is that you shouldn't have to do anything: all estimates, web site addresses (URLs), user IDs, passwords etc. will stay the same. The only change you should notice is improved speed and responsiveness.

However, if you or your organisation uses a firewall or proxy that restricts access to web sites based on IP address then you'll need to be aware that the IP address of our servers will change from 82.110.63.85 to 78.136.24.30 when we make the move, and you will have to add the new IP address to any filter rules you may have. If you have a small business or domestic-type firewall then you probably don't have such restrictions in-place, but if you are unsure then check with your IT department or technology provider. Please don't hesitate tocontact us if you require advice or assistance.

We are investing in new servers so that you can benefit from the improved performance, reliability and room for expansion that the new data centre can provide. Please rest assured that your estimates and data will be safe, and that we appreciate your understanding and cooperation during this change.

Inter-est is pleased to announce that Insight is now available to all users. To use Insight please click login in the insight box on the left of this page.

Insight will replace the current administration system (Inter-est Classic). Inter-est classic will be turned off later this year.

We have produced several documents to help you during the transition period. Please click on the links below to view these documents.

• Insight Quick Start Guide
• Insight FAQ's
• Insight Full User Guide

We are pleased to announce that we have begun to make Insight available to repairers and work providers!

Over the next few weeks we will be inviting more customers to use Insight - with the aim of making it available to everyone in the near future.

Please see the Insight page for more information.

Due to a number of requests, and the impending launch of our new Insight system,  we have arranged to run an Inter-est Vision training course in Edinburgh on Wednesday 9th March 2011.

This course will cover all aspects of Inter-est Vision, and introduce you to working with Insight.

Course details

• The course will be held on Wednesday 9th March 2011
• The course is a full day course commencing at 9.30.am with a 4.00.pm finish.  Lunch will be provided.
• The course fee is £265 plus VAT per delegate.

If you or your colleagues are interested in attending this course, please complete the booking form and return it as soon as possible.  Confirmation and joining instructions will then be emailed to the address provided. Please note that the course can only be run if sufficient bookings are made.

If you require any further information or assistance please contact Holly Clark on 01625 616020.

Michael Nixon, Managing Director of Inter-est discusses the conflict of prescribing Thatcham escribe for repair methods but using manufacturers times to calculate the cost of repair.

As a direct result of the Audatex outage, Wednesday saw Inter-est experience a 400% increase in estimate volumes. We also signed up and provided telephone support to over 50 new body repairers and 2 new work handlers.

Despite the unexpected downtime of the Audatex system, this need not stop a bodyshop from carrying out business as usual. Although many insurer customers require the use of Audatex, it makes complete sense for bodyshops to have a back-up system, especially as this is not the first time that Audatex have experienced such a failure.

• Audi A8 2008 On
• BMW 5 Series 2007 On
• BMW X1 2010 On
• Kia Soul 2009 On
• Peugeot 207 2010 On
• Renault Grande Scenic 2009 On
• Renault Scenic 2009 On
• SEAT Exeo 2009 On
• Skoda Yeti 2010 On
• Toyota Verso 2009 On