Making progressions management a whole lot easier
Inter-com extends communication across your progressions team and customers like no other application can.
Designed to alleviate stress points, friction and costs in progression management, Inter-com gives the transparency, automation and reliability that insurers and accident management progression teams need to drive efficiency and customer satisfaction.
Operating in real time, Inter-com delivers instant customer progression updates and automates and synchronises communication flow between your staff, your repair network and other third parties.
Eliminates update failures
Reduces call volume
Improves process speed
Drives efficiency
Instant, proactive updates
Service confidence
No more progression chasing
Automated and instant escalation procedures
Saves time
Real time data sharing for internal and third party systems
Single view of work in progress
Reduces customer frustration calls
Relieving stress through transparency and instant communication
Inter-com was developed in partnership with a leading insurance and accident repair brand, with the single goal to alleviate progression management stress points and reduce costs.
As a cloud-based data hub, Inter-com can work independently, or within the Inter-est ecosystem, to deliver live, transparent and automated communication flow. No more mistakes. No more delays. No more confusion. Only reliable and secure data flow in real time to all those that need to be kept informed.
Rich in features, Inter-com offers you:
- CAPS data and connection
- SMS
- Web interface
- Inter-com messenger for live alerts and notifications
- Automated escalation procedures
- Automated updates across all systems/platforms
- Open APIs for third party system communication
- Secure and compliant data capture
- Intelligent reporting