Speed up claims processing with access to
vehicle damage photos

8-30x
Increased ROI
98%
Accuracy
25 Years
Experience

Streamline claims processing with ERIC, your remote photography assistant

ERIC is a cloud based, mobile web application that simplifies the damage capture process for claims. It streamlines claims processing and eliminates uncertainty with instant access to vehicle damage photos directly from your customers.

Designed with customers in mind, ERIC is easy to use, requiring no app installation. A simple step-by-step process guides your customers to capture the exact photos you need. Easy to follow reference photos demonstrate how to capture the required images, ensuring that you receive high-quality, accurate damage photos every time. To ensure consistency and accuracy across all claims, ERIC can be configured to capture a standard set of photos such as the vehicle registration, VIN, and odometer.

Fully customisable to align with your brand, ERIC can be configured with your logo, colour scheme and personalised messaging, ensuring the application feels seamless and consistent with your brand identity.

Accelerate claims processing for faster resolution
Improves routing accuracy by eliminating guesswork when assessing vehicle damage
ERIC ensures accurate and consistent photo capture for every claim

ERIC in 4 quick steps

Retrieve high quality vehicle damage photos, specific to the damage captured at ENOL/FNOL

1
Damage Modelling
Initiate the process during FNOL/ENOL, our intelligent damage modelling algorithm automatically identifies the areas of the vehicle that require photos.
2
Contact Customer
Branded email and SMS notifications are sent to your customers, requesting the necessary damage photos.
3
Photo Capture
ERIC guides your customers through a straightforward, app-free process to capture the required damage photos.
4
Review Photos
Uploaded photos are instantly linked to the vehicle case, ready for review and processing.
ERIC logo

Everything you need to know about ERIC

Designed for effortless use by all your customers

ERIC guides your customers through an easy to use process, ensuring they capture the exact photos required for each claim

  • ERIC simplifies the photo capture process, making it easy for all customers to follow and complete with minimal effort
  • A step-by-step guide ensures accurate and consistent photo submissions for every claim
  • Request a standard set of photos for every case, such as vehicle registration, VIN, and odometer

Receive high quality damage photos

Example photos and guides ensure you receive high-quality photos every time

  • Example photos and guides ensure customers capture the right images, resulting in high-quality, accurate damage documentation
  • Consistently receive clear, detailed photos that improve the accuracy and efficiency of your claims process

Review damage photos

Investigate the fine details, our powerful image tools let you zoom, annotate, and enhance photos

Control your brand

Maintain full control over your branding with ERIC, fully white-labelled to align with your design needs

  • Establish trust with customers by providing a consistent, branded experience that feels familiar and professional
  • Increase conversion rates by simplifying the photo capture process, ensuring a smooth and efficient experience

Unlock Even More Benefits with ERIC

ERIC integrates seamlessly with your existing systems, if there are any specific requirements not covered by the platform, we offer bespoke development solutions. Whether you're looking for a simple solution or a fully customised one, ERIC is designed to fit your business.

No app installation required

No app installation required; customers follow an easy, guided process to capture the photos you need

Your branding, your way

Fully customisable to match your brand with personalised logos, color schemes, and messaging

Stay in control of your data

Full data exports available for your own reporting and analysis.

Discover how we can upgrade your image capture process

Why Choose Inter-est

With 25 years experience in Insurtech, you can trust you're in good hands

Since 2000 we have partnered with the motor insurance market to pioneer smarter and more cost-effective methods to accelerate the end-to-end claims management process.

Through our innovative technology solutions, we have a proven track record of:

  • Driving Revenue
  • Accelerating Claims
  • Enabling Collaborative Working
  • Eliminating Friction

Security is at the core of everything we do. Our products are designed and delivered to high security standards, ensuring your data remains safe and protected.

UK Data
Centers
256-bit
Encryption
Penetration
Tested

Explore our full suite of product offerings

Our platform offers a comprehensive suite of solutions designed to revolutionise your claims management process, increase efficiency, and boost customer satisfaction.

Inter-cept logo

ENOL/FNOL Triage

Inter-cept is a connected, cloud based, enterprise solution that triages accident damaged vehicles at ENOL/FNOL to deliver you the increased revenue and improved customer experience you need today.

Inter-cede logo

Claims Settlement

Inter-cede calculates fair settlement valuations using data from industry-leading providers, combining vehicle valuations, history checks, and supporting evidence to ensure transparency and accuracy.

Insight logo

Repair Estimate

Insight is our all-in-one auditable solution to estimate, access and authorise repairs. It enables fast, efficient and accurate assessments to eliminate cost wastage, time and part ordering and gets the job started sooner and safer.